Speakers from the best in tech
What to Expect at Our Conference
- Strategic insights & trends from keynote speakers
- Real-world use cases from super users & Zight associates
- Zight’s current and future roadmap
- Efficiency hacks and best practices
- And more!
When
September 24, 2025Time
11:00 AM - 1:15 PM PSTWhere
Online - CrowdcastWho
For Zight UsersWatch Our Keynote Speakers in Action
Leadership and Innovation
Nicholas Thompson, CEO of The Atlantic, shares how he’s navigating the shifting media landscape—balancing subscriptions and ad revenue, embracing new formats like podcasts and newsletters, and fostering a culture of innovation.
Leadership and growth
Join Jay Nathan, CEO of Balboa Solutions, as he shares over two decades of experience in enterprise software leadership. This session explores how to build and scale high-performing SaaS teams, stay agile in product development, and drive customer-centric growth. Learn how Jay shapes vision, navigates scaling challenges, and adapts to shifting market demands. He also offers a forward-looking take on emerging trends and the future of SaaS—making this a must-watch for tech leaders, founders, and growth strategists.
Redefining Customer Success
Dave Blake, Founder & CEO of ClientSuccess, brings over 20 years of experience at Adobe, Omniture, and beyond to this insightful session on leadership, innovation, and customer retention in SaaS. From consulting to founding a leading CS platform, Dave shares how a competitive mindset and customer-first philosophy drive his approach.
Workflow and leadership
Join Melissa Rosenthal—former BuzzFeed and Cheddar exec, SaaS growth driver at ClickUp, and now founder of Outlever—as she shares her dynamic journey from media disruptor to tech visionary. In this episode, Melissa dives into the lessons she's learned while transitioning across industries, building impactful teams, and staying focused as a founder.
Empowering the Next Generation
In this inspiring conversation, Hadi Partovi—Founder of Code.org—shares his journey from growing up in Iran to launching a global movement in computer science education. Hear how his personal story fueled the creation of the Hour of Code, which has reached over 1.8 billion students, and why he believes coding, creativity, and entrepreneurship are essential skills for the future.
Bootstrapping, Leadership, and the Future of Remote Work
Colin Nederkoorn, Founder and CEO of Customer.io, shares his journey from niche side projects to building one of the most respected bootstrapped SaaS platforms in the industry. In this episode, Colin unpacks what it takes to evolve as a leader, scale a fully remote company, and stay laser-focused on customer needs. You’ll hear how identifying the right market shaped Customer.io’s success, why distributed work has been core to their DNA since 2014, and what Colin has learned through every stage—from sales to CEO.
Customer-Centric Growth
Join Nick Francis, Co‑Founder and CEO of Help Scout, as he delves into building a customer-first culture and scaling a SaaS business with heart. With two decades of experience in customer support software, Nick reveals how Help Scout balances product innovation with empathy, fostering a team devoted to real customer needs.
Leadership, AI, and Building Teams That Win
Dan O’Sullivan shares hard-won insights from leading teams at Meta and across the SaaS landscape. In this session, he breaks down his approach to building high-performing teams through transparency and intentional communication, while also exploring the evolving role of AI in enterprise collaboration. You’ll learn why partnerships go far beyond revenue—driving real customer success—and how Dan balances personal growth, family life, and executive leadership in a demanding industry.
Dan O’Leary • Sr. Director Partnerships, Box
AI and the future of customer experience
(2024) Join us for a chat with Nick Mehta, CEO of Gainsight, as he shares insights on leadership, the future of customer success, and his CEO playbook. Discover how AI, remote work, and tools like Zight are shaping the customer experience. Don't miss Nick’s expert advice!
Keys to marketing in the tech space
(2024) Chris shares how his experiences at Adobe and Box shape his vision for Twilio’s marketing, the role of AI in personalization, and his approach to leadership, creativity, and team alignment. Don’t miss his insights on driving marketing innovation and business growth!
Bringing a product to market
(2024) Join Adobe's VP of Product, Aubrey Cattell, for insights on innovation, collaboration, and customer-focused development.
Scaling cloud infrastructure and AI
(2024) Thomas Balden, a staff tech lead at Google, discussing his work on large-scale systems like Firebase app hosting, Cloud Functions, and his contributions to scaling infrastructure at Google and Facebook. He shares technical insights on challenges such as scaling for billions of connections, innovations in cloud infrastructure, the evolution of Edge Computing, and the importance of building easily adoptable, well-documented systems.
The Future of Community Engagement
(2024) Derek Andersen, co-founder and CEO of Bevy, and the visionary behind Startup Grind, a global network of entrepreneurs. Derek shares his inspiring entrepreneurial journey, leadership approach, and insights on building thriving communities. We explore how his focus on customer feedback drives innovation, the evolving role of AI in community management, and the future of hybrid events. Whether you're passionate about entrepreneurship or community-building, this episode is packed with valuable takeaways on leadership and the future of community-driven businesses.
Welcome and Introduction - Live
Opening remarks, introduction & overview of agenda, and what attendees can expect from the conference.
Scott Smith • CEO, Zight
Breakout Room 1: Feature Demos & Roadmap - LIVE
Demonstration of current and upcoming Zight features and a roadmap for future developments.
Phin Hochart • Head of Product, ZightBreakout Room 2: Tips & Tricks and Best Practices
Tips & tricks to enhance user’s experience with Zight while saving them time and increasing efficiency.
Marketing from Zero to One
(2024) Key marketing strategies to look for when starting a company.
Building human centered AI
(2024) Erica, Chief Customer Officer at Storytel, discusses the role of AI in enhancing communication. She emphasizes how AI can create more personalized and meaningful interactions, helping businesses better understand customer needs while maintaining a human-centered approach in technology.
Shaping the next era of cybersecurity
(2024) David Faugno, President & COO of 1Password, discusses his leadership philosophy, mentorship, and the evolving cybersecurity landscape. He highlights the growing need for digital security, 1Password's competitive edge, and the role AI plays in shaping the future of cybersecurity.
Learn from our Zight user base
Streamlining Communication with Zight
Use Zight to transcribe videos, quickly draft emails, and visually share ideas with formatted transcripts and video links.
Using Zight for Efficient Work Processes
Zight streamlines work processes by enabling quick screen recording, GIF creation, and seamless file sharing, enhancing team communication, reducing time spent on explanations, and boosting overall productivity.
Improving workflow with Zight
Nerin uses Zight every day to improve her workflow and communication with everyone she works with.
How I Use Zight: A Day in the Life of a Product Head
How to use Zight to enhance communication.
How 20 MSP Uses Zight
Sierra Cole from The 20 MSP shares how Zight improves workflow, team collaboration, and customer support with screen captures and videos.
Improving everyday tasks with Zight
How screenshots and video and help improve collaboration and workflow.
Boost Your Workflow with Zight: Versions & Scrolling Screen Capture Features Explained
(2024) Join Saundra Krienke, Product Marketing Manager at Zight, as she shares two game-changing features that enhance her daily workflow: Versions & Duplicate and Scrolling Screen Capture. Learn how to easily restore previous versions of screen captures and capture entire web pages in just one click. Discover how these tools save time, streamline communication, and improve team collaboration
Conference Schedule
Wednesday, September 25, 2024
